FAQ
Everything you might want to ask before you smash. Can't find it here? We're a quick message away.
Visiting
Finding us, timing your trip, and what to expect.
What are your opening hours?+
We're open every day, 7.00am – 11.00pm. The kitchen takes its last orders at 10.30pm, but coffee and donuts keep going right up to close.
Where exactly are you?+
Pantai Batu Mejan Street, Canggu, Bali 80361 — about two minutes back from Batu Bolong beach. See the Contact page for the map.
Do I need to book a table?+
Walk-ins are always welcome. For groups of six or more, give us a call on 0813-3738-2521 and we'll save you a spot.
Is there parking?+
Scooter parking is right out front. There's car parking a short stroll away — staff can point you to the nearest lot.
Are you dog-friendly?+
Always. Well-behaved pups are welcome on the terrace — we'll even bring a water bowl.
Food & drink
The good green stuff and everything around it.
Is everything really made with avocado?+
Almost. We build the menu around avocado wherever it makes something better — but we won't force it where it doesn't belong. Always fresh, sometimes normal.
Do you have vegan & vegetarian options?+
Plenty. Most bowls, juices and smoothies are already plant-based, and nearly everything can be made vegan on request. Just ask your server.
Can I see allergen information?+
Full allergen details are available in store — just ask and we'll talk you through it. Gluten-free and nut-free options are available across the menu.
Do you do takeaway and delivery?+
Yes to takeaway — everything travels in compostable packaging. Delivery is available through our partner apps across the Canggu area.
Can I build my own bowl?+
That's the whole idea. Pick greens or grains, a protein, your specialty ingredients and a homemade dressing. See the Menu to start.
AvoClub
Our rewards & community membership.
Is AvoClub free to join?+
The Fresh tier is free forever. If you're a regular, Smash+ adds a free daily brew, double points and 20% off for a monthly fee. Compare tiers.
How do I earn and redeem points?+
Show your digital AvoClub code at the counter each time you order. Points stack automatically and can be redeemed for donuts, juices and member-only drops.
Can I use AvoClub on takeaway?+
Yep — dine-in or takeaway, points work the same. Just scan before you pay.
Everything else
Events, gifting, and working with us.
Do you cater events or private bookings?+
We do — from workshops to private buy-outs. Drop us a line via the Contact page and tell us what you have in mind.
Do you sell gift cards?+
Yes, available in store, with online gifting coming soon. A very good idea for the avo-obsessed in your life.
Are you hiring?+
We grow our crew with the seasons. Check the Careers page for open roles — or send a hello to hello@theavocadofactory.com.